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Privacy Policy

How we protect and manage your personal data

Last Updated: May 13, 2026

Introduction

PT Denki Automa Indonesia ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website denki-automa.co.id or use our services.

Our Commitment

We are dedicated to maintaining the confidentiality, integrity, and security of your personal data in compliance with applicable data protection laws and regulations.

Information We Collect

Personal Information
  • Contact Information: Name, email address, phone number, company name
  • Professional Information: Job title, company details, industry
  • Communication Data: Messages, inquiries, feedback you send to us
Automatically Collected Information
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on site, referral sources
  • Cookies: We use cookies to enhance your browsing experience

How We Use Your Information

Customer Service

Respond to your inquiries and provide technical support

Service Delivery

Provide our industrial automation and electrical services

Communication

Send important updates about our services and projects

Website Improvement

Analyze usage patterns to enhance user experience

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share
Important: We require all third-party service providers to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Data backup and recovery procedures
  • Employee privacy training

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Typical retention periods:

  • Contact form submissions: 3 years
  • Project communications: 7 years
  • Website analytics: 26 months

Your Rights

You have the following rights regarding your personal data:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your personal data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: denki.automaindonesia@gmail.com

Phone: +62-821-8953 6996

Address:

Jl. Hidayah M126 No.5 Wanajaya, Cibitung, Bekasi, 17520

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